Compliance Education Machine Learning VOE 
Callminer
JULY 15, 2019
Wednesday, July 24th Artificial Intelligence and Machine Learning. Employee engagement is a persistent problem at contact centers, as evidenced by high employee attrition rates, flat or declining sales, increased customer service complaints, and increased compliance violations. Thursday, July 25th Customer Experience.
SurveySensum
JULY 14, 2020
Additionally, she is an Adjunct Faculty at the Rutgers executive education MBA program, Contributor of the Forbes, Harvard Business Review and Hemispheres Magazine, and Host of the podcast The Modern Customer Podcast and The Be Your Own Boss. Bob Azman – Consultant, CX Officer, Educator, Keynote Speaker, Board Member. Foundation.
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