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A #MakeMomProud Action Toolkit: 3 Steps to Earn Trust with “No Surprises” Language

Customer Bliss

The “Make Mom Proud Standard” for How to Treat Your Customers , identifies behavior that grows businesses through actions that earn customer and employee admiration. For many customers, these policies are mostly a nuisance to be skimmed or ignored entirely. How can we #MakeMomProud with our customer communications?