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Chief Customer Officer for the Energy Industry, With Penni Conner – CB27

Customer Bliss

Her background is interesting as she is professionally an engineer, but found her way to the customer care space. She stayed within customer experience and remained focused there. From Penni’s own LinkedIn: Utility executive with over 25 years of experience in field operations, customer service and energy efficiency.

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5 Ways Multi-Tenant PBX Software Can Improve Your ISP Business

Hodusoft

The launch of 5G technology, the rise of mobile apps, the popularity of social media and instant messaging, and many more factors increased internet consumption by leaps and bounds. With multi-branch operations, the ISP needs to ensure seamless services for its customers and connectivity between locations.