20 Call Center Leaders and QA Pros Reveal the #1 Problem Keeping Call Center QA & Monitoring Teams Up at Night (and How to Solve It)
Callminer
SEPTEMBER 5, 2017
She has a command to write on call center software and new technologies used in contact centers. which gives smaller companies access to executive level Contact Center & Customer Service Experts by the hour. Your customer does not care what you get on your internal scorecard.
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