Hodusoft

JUNE 17, 2021

There is nothing more rewarding than knowing that you are truly serving your customers well. HoduCC – the Call & Contact Center software by HoduSoft has been named as Category Leader and FrontRunner for call recording software in the latest list published by Gartner Digital Markets Report. What do our customers say.

Contact Center 98

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ClearAction

AUGUST 22, 2020

Customer experience management on a tight budget can still achieve great progress. You can make a vital impact even when customers are experiencing difficulties and use of technologies must be scaled back. Actionability is more important than scores, to keep your company in-sync with customers’ shifting needs.

Customer Experience 77

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Callminer

JULY 30, 2020

Still, responding to complaints about bad customer service can be difficult, even for your best call center agents. That’s why it’s important to train your call center representatives on effective conflict resolution techniques and leverage the right technologies to support ongoing coaching and training. Yaniv Masjedi.

Customer Service 265

Customer Service Start-ups Customer Satisfaction Gambling 265