Remove Contact Center Remove Mystery Shopper Remove Retail Remove Social Media
article thumbnail

Monthly Mash and The Sympathetic Holiday Shopper

Customers That Stick

of respondents said they have “felt sorry” for retail workers who work on holidays. Retailers might want to be some research of their own about whether or not opening on holidays is worth it in the long run. Why You Need Social Media for Customer Support – Five benefits to offering social customer service.