Remove CRM Remove Customer Acquisition Remove Net Promoter Score Remove Non-Profits
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The ultimate sales glossary: 100 sales terms to know

Zendesk

Compared to B2B sales, B2C sales are usually more spontaneous and generate a lower profit per sale. A lead is any potential customer who expresses interest in your company’s products or services. Leads can be inbound (the customer reaches out to you) or outbound (you reach out to them). Customer acquisition cost (CAC).

Sales 98
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Customer Success: The Definitive Guide to Customer-centric Growth 2020

SixteenVentures

Everyone is in Customer Success. Customer Success Beyond Usage Data. Customer Success At Your Expense Hurts Everyone. The Role of Customer Success in… Customer Development. Customer Acquisition. Customer and User Onboarding. also known as Customer-driven Growth). Technical Support.

Start-ups 136