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2020 Customer Experience: 20 Wishes

ClearAction

Forces on customers and business may otherwise make some turns that leave you behind. It’s a new decade that will be characterized differently by social, economic, technology, legal and competitive forces. Inject customers’ well-being in every aspect of the way you run your business. 18) Use CJM, UX, DX, CRM, etc.

CXM 120
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2020s Customer Value: 20 Wishes

ClearAction

Forces on customers and business may otherwise make some turns that leave you behind. It’s a new decade that will be characterized differently by social, economic, technology, legal and competitive forces. Inject customers’ well-being in every aspect of the way you run your business. 18) Use CJM, UX, DX, CRM, etc.

CXM 90