CRM CX Transformation Invoicing Sales 
Lumoa
MAY 21, 2018
Sales The role of Sales, just as the role of Marketing, is enormous in building customer experience, especially the initial impression of the brand. Sales need to understand the feedback per customer or customer group and ensure that the action plans are shared with customers. Were you a happy customer at that exact moment?
Lumoa
MAY 21, 2018
Sales The role of Sales, just as the role of Marketing, is enormous in building customer experience, especially the initial impression of the brand. Sales need to understand the feedback per customer or customer group and ensure that the action plans are shared with customers. Were you a happy customer at that exact moment?
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