SurveySensum

MAY 31, 2024

Leverage Predictive Analytics AI’s predictive analytics can help you foresee customer needs and expectations. AI systems analyze customer history, behavior, and preferences to predict their requirements in advance. Navigate through thousands of feedback to discover customer sentiments via text analytics.

AI 52

AI CX Customer Experience Sentiment Analysis 52

Lumoa

APRIL 28, 2024

Platform Overview Medallia is a cloud-based CX management software that provides survey features, sentiment analysis, social listening, and AI-powered insights. Medallia is known for its robust analytics and reporting capabilities, providing in-depth insights into customer feedback and trends. Which Platform Fits Your Needs?

Sentiment Analysis 83

Sentiment Analysis Compliance AI Social Media 83

SurveySensum

NOVEMBER 23, 2023

Your software should allow you to save this data in your CRM, help desk, and billing systems and trigger workflows immediately. Using this free NPS tool, you can analyze data with real-time , journey-based dashboards, and identify customer issues with a sentiment analysis feature.

NPS 52

NPS Net Promoter Score Sentiment Analysis Social Media 52

SurveySensum

OCTOBER 17, 2023

Consider whether the tool can integrate with your existing systems , such as CRM. Look for a tool that provides robust data analytics and insights. Text Analytics software allows you to understand and derive actionable insights from open-ended feedback. You can launch any type of survey in less than 10 minutes.

Customer Feedback 52

Customer Feedback NPS Actionable Insights Sentiment Analysis 52

SurveySensum

DECEMBER 1, 2021

Your software should allow you to save this data in your CRM, help desk, and billing systems and trigger workflows immediately. Using this free NPS tool, you can analyze data with real-time, journey-based dashboards, and identify customer issues with a sentiment analysis feature. . 15 Best NPS Tools of 2022. Best features .

NPS 52

NPS Net Promoter Score Sentiment Analysis CRM 52