Zonka Feedback

DECEMBER 26, 2023

Zonka Feedback uses the power of Artificial Intelligence to deliver smart analysis from text responses. It offers smart text analysis, sentiment analysis, decoding intent, and much more. Its predictive analytics modelling allows businesses to identify trends and make decisions. Go beyond words.

AI 52

AI Artificial Intelligence Sentiment Analysis Customer Feedback 52

Lumoa

JANUARY 11, 2022

Key Features Collect NPS feedback via email, SMS, and embedded link Support surveys in 27 languages Real-time text analytics Superb user interface (UI) Read more: promoter.io Besides just creating surveys, it’s also possible to identify customer sentiments in feedback with their sentiment analysis feature.

NPS 103

NPS Net Promoter Score Sentiment Analysis AI 103

DMG Consulting

FEBRUARY 25, 2019

These applications are being pushed to the next level by more advanced AI-enabled technologies, like supervised, semi-supervised, and unsupervised machine learning and predictive analytics. As the pace of business has accelerated, the demand for real-time speech analytics has increased. Improvements in Speed and Accuracy.

AI 48

AI Text Analytics Predictive Analytics Machine Learning 48

SurveySensum

NOVEMBER 23, 2023

Using this free NPS tool, you can analyze data with real-time , journey-based dashboards, and identify customer issues with a sentiment analysis feature. Qualtrics’ CustomerXM platform supports predictive analytics, which can show you key trends and patterns. Flexible survey theme and layout customization.

NPS 52

NPS Net Promoter Score Sentiment Analysis Social Media 52

Lumoa

NOVEMBER 21, 2023

Thankfully, the most relevant AI development technologies evaluating customer feedback rely on sentiment analysis. In such situations, it is difficult to pinpoint the causes and often leads to conflicts within various teams in a company.

Customer Feedback 83

Customer Feedback AI Machine Learning Social Media 83

SurveySensum

OCTOBER 17, 2023

Text Analytics software allows you to understand and derive actionable insights from open-ended feedback. It supports predictive analytics, which can show you key trends and patterns. The tool also comes with a text analytics feature that lets users analyze open-ended feedback.

Customer Feedback 52

Customer Feedback NPS Actionable Insights Sentiment Analysis 52

SurveySensum

DECEMBER 1, 2021

Using this free NPS tool, you can analyze data with real-time, journey-based dashboards, and identify customer issues with a sentiment analysis feature. . Once feedback is received, it will be run through Satmetrix’s text analytics feature, which can recognize trends on your behalf. . Best features . Best features.

NPS 52

NPS Net Promoter Score Sentiment Analysis CRM 52