DMG Consulting

FEBRUARY 25, 2019

These applications are being pushed to the next level by more advanced AI-enabled technologies, like supervised, semi-supervised, and unsupervised machine learning and predictive analytics. As the pace of business has accelerated, the demand for real-time speech analytics has increased. VoC Unfiltered.

AI 48

AI Text Analytics Predictive Analytics Machine Learning 48

SurveySensum

NOVEMBER 23, 2023

It lets you send NPS, CES, CSAT, product, onboarding, and many VOC surveys to your customers. Using this free NPS tool, you can analyze data with real-time , journey-based dashboards, and identify customer issues with a sentiment analysis feature. Pros Robust sentiment analysis to categorize the feedback responses automatically.

NPS 52

NPS Net Promoter Score Sentiment Analysis Social Media 52

Lumoa

NOVEMBER 21, 2023

Thankfully, the most relevant AI development technologies evaluating customer feedback rely on sentiment analysis. In such situations, it is difficult to pinpoint the causes and often leads to conflicts within various teams in a company.

Customer Feedback 83

Customer Feedback AI Machine Learning Social Media 83