How Has CX Evolved and How Should it Impact Your Company’s Growth and Leadership?
Customer Bliss
AUGUST 3, 2018
The CXO or CCO should be an active, senior role that sits at the table with and reports to the CEO. - @rgmarkey #CX #CustExp Click To Tweet. Understand How to Develop Customer Loyalty. Focus on clarity of communication and giving employees a voice and ability to exercise their own judgment in serving customers.
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