Remove Customer Acquisition Remove Customer Relationship Management Remove Customer Retention Remove Data Entry
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A Tale of 3 CRMs: What is CRM and What Does it Do?

SugarCRM

According to CRM.org , “[a] CRM gathers customer interactions across all channels in one place. Managing centralized data helps businesses improve customer experience, satisfaction, retention, and service.” These customer relationship management systems laser in on customer experience (CX).

CRM 29