Customer Acquisition CX VOE Voice of the Employee 
SurveySensum
MARCH 4, 2021
In the fifth episode ‘Chapter 5: Impact of CX on Business metrics’ of the Experience talk: Voice of Customer and Employee , Tanuj Diwan , Head of Product and Nandkishor Tripathi aka NK, Global Head of Customer Experience is joined by one of the most prominent CX thought leaders – Debbie Akwara. .
Qualtrics
SEPTEMBER 23, 2019
Many of the issues you face with patient experience may be solved with the same best-in-class customer experience (CX) principles used by the world’s most successful brands. This can include: Increased customer retention. Greater customer acquisition. When this happens, customers feel like their voice matters.
Expert insights. Personalized for you.
52 
Let's personalize your content