SugarCRM

JULY 7, 2022

It has reshaped how business leaders think, how staff wants to work, and customer expectations. Technology for collecting, managing, and advancing customer interactions is vital for all businesses. Capture, Manage and Analyze Customer Data.

Technology 55

Technology Technology Data Entry ML 55

Ameyo Callversations

FEBRUARY 16, 2022

Artificial intelligence and machine learning are slowly becoming conventional territories for several industries. With the help of a chatbot for banking , the customers can perform any financial transactions without much hassle through text or voice. Additionally, due to chatbots, customer satisfaction has improved a lot.

Artificial Intelligence 98

Artificial Intelligence AI E-commerce Data Entry 98

SugarCRM

APRIL 21, 2022

Engaging with a customer service/support agent working remotely is not unexpected. But the new normal customer expectations have adjusted to account for the fact that there may be, for example, a background noise on a call and that a supervisor may need to engage with an agent via Zoom.

CRM 29

CRM B2C Sentiment Analysis Artificial Intelligence 29

SugarCRM

APRIL 19, 2021

The platform uses a custom data model that makes it easier than ever to analyze raw data and determine the best way to allocate resources, allowing businesses to generate more revenue and increase overall customer satisfaction. Overcoming Data Overload. Customer Intelligence.

Artificial Intelligence 29

Artificial Intelligence Customer Experience Machine Learning CRM 29