Debunking Common Myths About Generative AI Chatbots: Enhancing Customer Satisfaction Through AI-Driven Support Automation
CommBox
DECEMBER 12, 2023
Despite their growing popularity, lingering myths surrounding these AI-driven ‘machines’ might deter businesses from fully embracing their potential. Misconception 1: AI Chatbots are Impersonal and Provide a Bad Customer Experience. However, the reality is that generative AI chatbots are designed to learn and adapt continuously.
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