Customer Expectations Mystery Shopping Structured Data Technology 
Comm100
AUGUST 21, 2018
A Pelorus research survey found that 74% of contact center managers felt that improved customer service agent technology can decrease error rates and improve the customer experience. Once you adopt chatbot customer service, your bot will be able to take care of a large portion of these simple queries.
Comm100
AUGUST 21, 2018
A Pelorus research survey found that 74% of contact center managers felt that improved customer service agent technology can decrease error rates and improve the customer experience. Once you adopt chatbot customer service, your bot will be able to take care of a large portion of these simple queries.
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