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Customer Experience Management: An Exclusive Interview with Micah Solomon

SugarCRM

Best-Selling Author and Expert Micah Solomon Addresses the Importance of Customer Experience Management and Strategy. I think it’s widely acknowledged that the hospitality industry, and in general, that the Ritz-Carlton Hotel Company is a leader in systematizing and sustaining an exceptional customer service experience.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

With over 20 years’ of extensive work experience across the Big 4 Assurance & Consulting Companies, plus Two Major Telecom companies in Indonesia, Rudy Dalimunthe is currently working with Indonesia’s #1 E-Commerce company, Tokopedia. Kia Abbott – CCXP and Customer Experience Manager at Cape Union Mart Group.