Customer Experience, Customer Loyalty, CX and Direct Marketing

How Has CX Evolved and How Should it Impact Your Company’s Growth and Leadership?

Customer Bliss

AUGUST 3, 2018

In this episode, we talk about the evolution of both customer experience as a holistic experience and of the chief experience officer and chief customer officer roles over the past few decades. 7 Customer Experience Insights You Can Apply to Your Organization. Social media has ushered in urgency.

CX Social Media NPS Customer Loyalty

SugarConnection: How It’s Unleashing the Power of Customer Experience for Australia and New Zealand

SugarCRM

MARCH 6, 2020

Recent findings from Forrester show that two-thirds of Australian brands still struggle to deliver outstanding customer experiences. Too often, customer experience (CX) strategies sit siloed in different departments. SugarConnection is an all-new CX event series exclusively for Sugar customers.

Customer Experience

Customer Experience CX CRM Direct Marketing

Tech Customer Success

How Has CX Evolved and How Should it Impact Your Company’s Growth and Leadership?

SugarConnection: How It’s Unleashing the Power of Customer Experience for Australia and New Zealand

Webinars

Stay Connected