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How Has CX Evolved and How Should it Impact Your Company’s Growth and Leadership?

Customer Bliss

In this episode, we talk about the evolution of both customer experience as a holistic experience and of the chief experience officer and chief customer officer roles over the past few decades. 7 Customer Experience Insights You Can Apply to Your Organization. Understand How to Develop Customer Loyalty.

CX 48
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SugarConnection: How It’s Unleashing the Power of Customer Experience for Australia and New Zealand

SugarCRM

Too often, customer experience (CX) strategies sit siloed in different departments. At SugarConnection Sydney this month, CX experts are going to show you exactly what you can do to create customers for life. SugarConnection is an all-new CX event series exclusively for Sugar customers.