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11 Books Frontline Customer Success Managers Should Read Right Now

ClientSuccess

From : Sam Feil , Customer Success Manager. Location : American Fork, Utah. 2) If Disney Ran Your Hospital: 9 1/2 Things You Would Do Differently , by Fred Lee. From : Vic Kasoff , Director of Customer Experience. From : Adam Kuznia , Chief Customer Officer. Location : Provo, Utah. Company : Grow.

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Delivering impactful virtual events in the ‘new normal’

Qualtrics

In this series we'll discuss all things digital, digital marketing, digital analytics, digital strategy, and digital customer experience. I joined through a company called Omniture, which is a web analytics company that was based out of Orem, Utah at the time. We're calling the digital playbook. They still right.