article thumbnail

20 Call Center Leaders and QA Pros Reveal the #1 Problem Keeping Call Center QA & Monitoring Teams Up at Night (and How to Solve It)

Callminer

KomBea Corporation, located in Salt Lake City, Utah, has been helping call centers become more compliant, secure, and efficient for over 12 years. Jack Barmby, 25, is Founder & CEO of Gnatta , a market leading customer technology platform. Jack Barmby. These can run the business easily upwards of $30 an hour. Angela Megasko.