Customer Feedback, Data Mining and Legal

Improving Client Relationships: Role of Customer Feedback in Legal Practice

SurveySensum

DECEMBER 28, 2023

Building and sustaining strong client relationships is paramount in the legal profession, where trust serves as the cornerstone for success. In the legal profession, establishing and maintaining strong client relationships hinges on trust, making client feedback invaluable.

Legal

Legal Customer Feedback Data Mining Innovation

State of Business-to-Business Customer Experience Management

ClearAction

JANUARY 14, 2015

One in four B2B firms has established processes for connecting data across customers' end-to-end experience with the company; 25% more are just starting this. One in four B2B firms integrates customer feedback sources; 29% more are just starting this. First published on InsideCXM.com.

Customer Experience Management

Customer Experience Management CXM Customer Experience B2B

Tech Customer Success

Improving Client Relationships: Role of Customer Feedback in Legal Practice

State of Business-to-Business Customer Experience Management

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