Remove Customer Feedback Remove Florida Remove Healthcare Remove Mystery Shopping
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Want to Improve the Patient Experience? Stop Sending Bad Surveys

InteractionMetrics

In the United States, healthcare is a $3.5 Modern companies should streamline their customer feedback and link customer information to their surveys. For measuring customer service inquiries, such as setting up with a new doctor, or finding out about an elective procedure, mystery shopping is helpful.

article thumbnail

Want to Improve the Patient Experience? Stop Sending Bad Surveys

InteractionMetrics

In the United States, healthcare is a $3.5 Modern companies should streamline their customer feedback and link customer information to their surveys. For measuring customer service inquiries, such as setting up with a new doctor, or finding out about an elective procedure, mystery shopping is helpful.