Customer Loyalty Customer-Centric Organization Innovation New York 
PeopleMetrics
OCTOBER 25, 2017
The stage has been set – now let’s jump right into the top 12 Reasons to Invest More in Customer Experience (CX): 1. The ROI customer experience. Building customer loyalty and increasing revenue go hand in hand. Market leaders are using customer feedback to continuously innovate their CX and operations at scale.
Beyond Philosophy
JUNE 2, 2015
For anyone who appreciates a truly customer-centric organization, one that is invested in its stellar reputation for ongoing trust and value creation, customer experience optimization and building employee ambassadorship, Wegmans is the company to emulate. The post Like Just About All of Their Customers… I LOVE Wegmans!!!
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