VOZIQ

MARCH 3, 2021

This edition of VOZIQ’s Customer Intelligence Newsletter includes a handful of resources containing ideas and action plans for dealing with the current pandemic and preparing for the future while still keeping your customers at the forefront. Five Recommendations t o Ensure Customer Loyalty i n t he Post-C OVID -19 Era.

Customer Retention 52

Customer Retention ML Healthcare Machine Learning 52

VOZIQ

MARCH 3, 2021

This edition of VOZIQ’s Customer Intelligence Newsletter includes a handful of resources containing ideas and action plans for dealing with the current pandemic and preparing for the future while still keeping your customers at the forefront. Five Recommendations t o Ensure Customer Loyalty i n t he Post-C OVID -19 Era .

Customer Retention 52

Customer Retention ML Healthcare Machine Learning 52

Ameyo Callversations

AUGUST 24, 2022

Given below are some research-based statistics providing valuable insights related to the trends in the chatbot industry: Adoption of advanced chatbots across banking, retail, and healthcare sectors is expected to result in cost savings of $11 billion in a year by 2023, with over 70% of chatbots being retail-based.

AI 52

AI Sentiment Analysis Contact Center Artificial Intelligence 52

Zendesk

NOVEMBER 3, 2023

Generative AI uses machine learning (ML) algorithms to analyze large data sets. It’s designed for the entire service experience and trained on the best customer experience (CX) data—billions of data points from real customer interactions. It can also be customized, making it easy for businesses to apply AI how they prefer.

AI 52

AI Machine Learning Artificial Intelligence ML 52