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8 Ways Modern CRM is Reshaping The Manufacturing Industry

SugarCRM

The manufacturing sector is not only riding but embracing this new age wave of digital transformation. Customer relationship management (CRM) solutions serve as a hub of this transformation and help organizations turn transformation investments into revenue.

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Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Intercom

Discover the top trends transforming customer engagement. Intercom sponsored Harvard Business Review Analytic Services to conduct a survey of 317 business leaders across a range of industries, including manufacturing, healthcare, technology, financial services, and more.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Jay Nathan – Founder of Customer Imperative and Gain Grow Retain. With over a decade of experience in customer success and customer service, Jay Nathan has developed customer retention and growth methodology for building, managing, and scaling tech companies serving businesses of all sizes.