Remove Customer Relationship Management Remove Hospitality Remove Innovation Remove Mystery Shopping
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Lessons from the Pandemic to Improve Your Customer Experience Now

Bill Quiseng

We got everyone involved at all levels of the organizations, followed local, state, and federal guidelines which changed week-to-week, and innovated, looking at every possible solution to keep us safe. Identify the experts who deliver an exceptional customer experience. Mystery shop your competitors in person and online.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

After holding multiple global leadership roles within the top Customer Research organizations, Nick Lygo-Baker founded Paradigm CX Ltd. in 2018 where his passion for delivering CX strategies for organizations was seeded in Mystery Shopping and Customer Satisfaction research. LinkedIn : [link]. Website : [link].