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Lessons from the Pandemic to Improve Your Customer Experience Now

Bill Quiseng

APRIL 25, 2021

Within the hospitality industry, we considered everything from hand sanitizers to Plexiglas shields, from floor and door decals to HVAC filters, reallocating the funds to cover the costs. Identify the experts who deliver an exceptional customer experience. Mystery shop your competitors in person and online.

Mystery Shopping 190
Mystery Shopping Customer Experience Hospitality Hospitality 190
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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

After holding multiple global leadership roles within the top Customer Research organizations, Nick Lygo-Baker founded Paradigm CX Ltd. in 2018 where his passion for delivering CX strategies for organizations was seeded in Mystery Shopping and Customer Satisfaction research. Website : [link]. LinkedIn : [link].

Customer Experience 132
Customer Experience CX E-commerce Social Media 132
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