Customer Relationship Management Omnichannel Outlook Social Media 
SugarCRM
NOVEMBER 24, 2020
In e-commerce terms, clay is consumer data, including emails, account updates, social media messages, sales, returns, and customer service interactions. To build an online retail or wholesale business, you need to gather as much information as possible about three distinct types of consumers: Your current customers.
SurveySensum
JANUARY 26, 2022
A recent survey by Adobe said that companies adopting omnichannel customer engagement have the potential to boost their closure rates by 25% and can even view a 10% hike in growth. . This has been pretty much the core reason for companies to drift more towards adopting an omnichannel experience for customers.
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