Irma and Harvey, Test Disaster Preparedness, Recovery and Business Continuity
Taylor Reach Group
SEPTEMBER 15, 2017
Cheyenne, Wyoming is high plains desert, getting only 12 inches of rain a year. For Call and Contact Centers (CC’s), this means the Customer Relationship Management system (CRM) and other systems should be available to you in locations other than head office. It was the last place you’d expect a flood.
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