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What is an MGA in Insurance?

Lightico

What are the advantages of becoming an MGA? Knowledge – Most MGAs have years of experience working within the insurance industry. As such, they have a competitive advantage, since they know what it takes to succeed in this field.

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Remember My Name!

Taylor Reach Group

When I left my position as Customer Service Director of a firm in Cheyenne, Wyoming, I received a number of letters of thanks including one, from Deb, that still inspires me. Of the many skills required of me in more than 25 years of running large contact centers, one of the most critical has been the ability to remember employee names.

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Serving Like a Wise Owl

Chip Bell

Their 2018 grand prize winner was Steve Mattheis who made an amazing photo of a Great Gray Owl in Wyoming with a Nikon D850 camera. This is the magazine of the National Audubon Society, the oldest conservation organization in the world for the protection of birds. The story behind how he made the shot was fascinating.

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3 Examples of Change for the Better in Airlines

Beyond Philosophy

Here is an excellent example of separating the “what,” weather delay in Denver that leaves passengers stranded on the runway in Wyoming for hours, from the “how,” having pizza delivered, so passengers don’t have to starve while they wait. Southwest Attacks Its Late Problem Head-on with Its Customers.

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Why Qualtrics – Joe Morris – Senior Specialist, Technical Account Manager – Provo, UT

Qualtrics

So, we rented a U-Haul and drove all the way out from Chicago (I’d heard Wyoming is a windy place but you definitely need to feel it to believe it). I convinced Samantha to come visit with me and she ended up falling in love with it just like me!

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Irma and Harvey, Test Disaster Preparedness, Recovery and Business Continuity

Taylor Reach Group

Cheyenne, Wyoming is high plains desert, getting only 12 inches of rain a year. That kind of stuff happens to centers in Tornado Alley and Key West, not where you are. Don’t be so sure—there are many kinds of disasters and any one of them could visit your center today. It was the last place you’d expect a flood.

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The X4 2020 guide to skiing around Salt Lake City

Qualtrics

Bonus: From the top of Powder Mountain, you can look out over 4 states: Utah, Idaho, Wyoming and Nevada. Known as “Pow Mow” by its fans, its devotees come back repeatedly for its quiet slopes and chilled atmosphere. Distance from X4: Around 30 mins by car, 28 miles southeast.