Customer Satisfaction, Entertainment, ML and Social Media

Digital Transformation: What is it? 10 Successful Big Brand Examples

Aquire

SEPTEMBER 21, 2021

Agent on Demand has served thousands of passengers and proved a real boon to United’s customer satisfaction scores. United Airlines now has a more meaningful way to interact with customers, as well as provide a fast, helpful, and empathetic service. These resources could then be used to drive forward digital transformation.

Artificial Intelligence

Artificial Intelligence Real Estate Innovation Start-ups

How Customer Experience is shaping during COVID-19 with ‘New Normal’

SurveySensum

MAY 20, 2020

They are spending hours on streaming platforms for entertainment, social media to connect with the outside world, e-commerce portals for shopping, delivery apps for food, and so on. Understanding the situation McDonald’s, instead of dine-in, diverted its media spend on McDelivery and Drive-Through.

Social Media

Social Media Customer Experience Healthcare Non-Profits

Tech Customer Success

Digital Transformation: What is it? 10 Successful Big Brand Examples

How Customer Experience is shaping during COVID-19 with ‘New Normal’

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