Conversational AI: Building a Less Artificial and More Intelligent CX
Ameyo Callversations
OCTOBER 22, 2021
A bot that entertains the customer interactions over texting (or chatting) is known as a conversational ai chatbot solution , while the one serving the voice responses is known as a voice bot solution. But, it gets overlooked due to technologies such as AI, ML, NLU, NLP, Cloud. 2) Build with Empathy.
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