Wootric’s Deepa Subramanian on measuring the voice of the customer
Intercom, Inc.
MAY 22, 2019
It’s all part of a customer-centric philosophy that emphasizes empathy and self-awareness over a staid corporate vision. Deepa joined me for a chat about everything from ways to prioritize customer experience to going all-in on machine learning. That’s what I mean by customer-led. Short on time?
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