Remove Customer Survey Remove Machine Learning Remove Predictive Analytics Remove Structured Data
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A to Z Guide to Customer Experience Definitions and Terms (Updated)

Lumoa

The most important AI technologies, that are relevant for analyzing customer feedback, fall in the area of natural language processing (NLP) and machine learning. Both groups of technologies can be utilized to make analytics more actionable. Why are your customers turning away from you?

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Customer Experience Strategy: An A to Z Glossary

Lumoa

The most important AI technologies relevant for analyzing customer feedback fall in the area of natural language processing (NLP) and machine learning. Both groups of technologies can be utilized to make analytics more actionable. Why are your customers turning away from you? Learn More about the role of AI in CX.

article thumbnail

A to Z Guide to Customer Experience Definitions and Terms

Lumoa

The most important AI technologies relevant for analyzing customer feedback fall in the area of natural language processing (NLP) and machine learning. Both groups of technologies can be utilized to make analytics more actionable. Why are your customers turning away from you? Learn More about the role of AI in CX.