CX Kentucky Net Promoter Score NPS 
Beyond Philosophy
DECEMBER 25, 2017
To hear how fast or slow music affects our behavior from Dr. Ronald Milliman, retired professor of Marketing at Western Kentucky University, please click here. Case Study: Enhance Your CX With This Technology. Miss the Improvements in NPS? An example is the tempo of music played at the grocery store. It’s Time for THIS!
Zendesk
DECEMBER 2, 2020
That’s why we got together with Chatdesk co-founders Aneto Okonkwo and Andrew Olaleye to talk about how good CX (and a little planning) can help keep the holidays merry and bright. In addition, I love supporting Kentucky Basketball, UGA Football and Chelsea FC! How/why did it lead to CX or your interest to dive deep into numbers?
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