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Not To Be Missed: The Best Of 2017

Beyond Philosophy

DECEMBER 25, 2017

To hear how fast or slow music affects our behavior from Dr. Ronald Milliman, retired professor of Marketing at Western Kentucky University, please click here. Case Study: Enhance Your CX With This Technology. An example is the tempo of music played at the grocery store. Learn what it is and who does an excellent job of it here.

Net Promoter Score 119
Net Promoter Score NPS Entertainment Social Media 119
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Q&A with Chatdesk: How to make the holiday season a CX success

Zendesk

DECEMBER 2, 2020

That’s why we got together with Chatdesk co-founders Aneto Okonkwo and Andrew Olaleye to talk about how good CX (and a little planning) can help keep the holidays merry and bright. In addition, I love supporting Kentucky Basketball, UGA Football and Chelsea FC! How/why did it lead to CX or your interest to dive deep into numbers?

E-commerce 76
E-commerce CX Net Promoter Score Artificial Intelligence 76
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