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Not To Be Missed: The Best Of 2017

Beyond Philosophy

DECEMBER 25, 2017

To hear how fast or slow music affects our behavior from Dr. Ronald Milliman, retired professor of Marketing at Western Kentucky University, please click here. Many organizations experience a quick gain in their Net Promoter Score (NPS) when they undertake a Customer Experience improvement initiative. It’s Time for THIS!

Net Promoter Score 119
Net Promoter Score NPS Entertainment Social Media 119
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Q&A with Chatdesk: How to make the holiday season a CX success

Zendesk

DECEMBER 2, 2020

In addition, I love supporting Kentucky Basketball, UGA Football and Chelsea FC! CSAT / NPS (Net Promoter Score): How satisfied are customers with their experience and are they willing to recommend your services to others. Greg (Zendesk): What was your first job? Industry Average is 60-70%.

E-commerce 76
E-commerce CX Net Promoter Score Artificial Intelligence 76
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