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Not To Be Missed: The Best Of 2017

Beyond Philosophy

DECEMBER 25, 2017

I always say that Customer Experience is a journey, not a destination. After all, once you arrive, it is already time to refine your experience more. To get you ready for what is next in Customer Experience, let us review what we have learned so far. Is a ‘Human Free’ Experience the Future?

Net Promoter Score 119
Net Promoter Score NPS Entertainment Social Media 119
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Q&A with Chatdesk: How to make the holiday season a CX success

Zendesk

DECEMBER 2, 2020

Prior to starting Chatdesk with Aneto, I was a Manager at McKinsey & Company, where I led projects around call center operations and customer experience design across Retail and Financial Services. In addition, I love supporting Kentucky Basketball, UGA Football and Chelsea FC! I’m a co-founder of Chatdesk.

E-commerce 76
E-commerce CX Net Promoter Score Artificial Intelligence 76
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