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Q&A with Chatdesk: How to make the holiday season a CX success

Zendesk

DECEMBER 2, 2020

Lean on AI-powered tools to help keep up with increased demand. In addition, I love supporting Kentucky Basketball, UGA Football and Chelsea FC! CSAT / NPS (Net Promoter Score): How satisfied are customers with their experience and are they willing to recommend your services to others. Industry Average is 60-70%.

E-commerce 76
E-commerce CX Net Promoter Score Artificial Intelligence 76
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