ECXO

MAY 27, 2024

Designers and innovators at large technology companies need to prioritize solutions that adapt to human mental models to ensure easy adoption. Personalized User and Utilization of AI Experiences Through machine learning, predictive analytics, and other algorithms, AI tools are gradually offering personalized user experiences.

AI 73

AI Technology Technology CX 73

Sprinklr

JULY 12, 2021

We were selected as one of 100 top organizations due to our focus on creating an enriching workplace where professionals innovate, learn, and grow by working with cutting-edge technologies. Access to advanced artificial intelligence (AI) on a unified customer experience management (Unified-CXM) platform.

CXM 96

CXM Artificial Intelligence Structured Data Machine Learning 96

Lumoa

MAY 5, 2022

CXM (Customer Experience Management) focuses on using strategic methods for influencing the customer experience positively. Innovation and development happen best through people who bring different skills and perspectives to the same room. Improved customer experience starts with the customer’s perspective.

Customer Experience 110

Customer Experience Artificial Intelligence CXM E-commerce 110

Sprinklr

OCTOBER 20, 2021

But, social suites that combine a strong social media strategy with a unified customer experience management (Unified-CXM) platform can more effectively drive the value of your social engagement to every corner of your enterprise. Share insights internally and externally to fuel collaboration and innovation across your enterprise.

Social Media 85

Social Media Unstructured Data CXM Social Listening 85

Sprinklr

SEPTEMBER 20, 2021

Using automation and machine learning, it is now possible to take industry-specific language and intent models to discern real complaints from background noise. Notably, Chris has been awarded eight patents for customer experience related innovations.

Machine Learning 88

Machine Learning CXM Social Media CRM 88

Sprinklr

OCTOBER 7, 2021

With AI-powered machine-learning models, you can determine if competitor posts are likely to be paid or organic. You can be more efficient by monitoring, measuring, and marketing in a single, unified customer experience management (Unified-CXM) platform. Paid strategy. Get started with competitive benchmarking for free today!

Social Listening 102

Social Listening CXM Unstructured Data Social Media 102

SurveySensum

JULY 14, 2020

She has extensive consulting experience across strategy, innovation, and communication and is a passionate customer champion, who uses customer experience strategy and data-driven insights to solve business problems. Jo Boswell – Customer Experience Innovator, Board Advisor, Executive Coach, CX Influencer. LinkedIn : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132