Remove CXM Remove Sales Remove Social Listening Remove Social Media
article thumbnail

5 must-have features in your social selling platform

Sprinklr

It was a trick question, intended to weed out the inexperienced social explorers from those that had hands-on enterprise social media experience. In case you are thinking, “But isn’t social selling… selling through social media?” Build authentic relationships with social selling.

article thumbnail

How advertisers are navigating data privacy and tracking changes

Sprinklr

This allowed their customer services team, including sales consultants, to manage and convert inbound traffic from paid social media while collecting valuable insight on preferences and buying signals. Today, David works with some of the world’s largest advertisers to evolve their media strategy through Sprinklr’s Unified-CXM.

CXM 72
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How advertisers are navigating data privacy and tracking changes

Sprinklr

This allowed their customer services team, including sales consultants, to manage and convert inbound traffic from paid social media while collecting valuable insight on preferences and buying signals. Today, David works with some of the world’s largest advertisers to evolve their media strategy through Sprinklr’s Unified-CXM.

CXM 65
article thumbnail

Are you getting the most out of your product insights? Here are 19 use cases.

Sprinklr

Brands that capture product insights from review sites, social media, and other digital channels to build a customer-centric product strategy can help grow their business dramatically. Inventory management: Improve inventory management by identifying product availability issues, popularity of sales channels, etc. Operations.

CXM 111
article thumbnail

Building a better Social Suite: 12 features that fuel your enterprise-wide social media strategy

Sprinklr

When you think about your brand’s social media strategy, what comes to mind? Is it about listening to what your customers are saying about your brand on social media? Social media is now ubiquitous to the customer experience. Social suites platforms are designed just for this purpose.