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Are you listening to your customers?

RateMyService

Analysing and comparing your experience data through different lenses e.g. time periods, departments, branches, touchpoints, etc. gives better context to the data and insights and helps focus on organizational improvements. I have had the opportunity to interact with a tool that met almost all my requirements.

article thumbnail

Are you listening to your customers?

RateMyService

Analysing and comparing your experience data through different lenses e.g. time periods, departments, branches, touchpoints, etc. gives better context to the data and insights and helps focus on organizational improvements. I have had the opportunity to interact with a tool that met almost all my requirements.