Customer Bliss

JULY 12, 2016

In addition, he oversaw lead management, owner direct marketing and customer support call center operations across various communication platforms, which included the extension of the organization’s customer support framework to include social media. It needed the participation of multiple GM retailers.

Customer Experience 0

Customer Experience Retail Customer Journey Map Social Media 0

Customer Bliss

AUGUST 3, 2018

Social media has ushered in urgency. The advent of social media has expedited the need to implement better customer experience and service for many organizations. Customers now have a megaphone in their hand and can easily leave negative reviews or comments on social media.

CX 48

CX Social Media NPS Customer Loyalty 48

ProProfs

JULY 11, 2022

You must have already heard how social media is a gold mine for attracting new audiences and boosting lead generation. For example, if you are a skincare products retailer, you can use a product recommendation quiz to ask customers about their skintype (oily, dry, combination), their concerns (acne, pigmentation, etc.),

Real Estate 52

Real Estate Sports Social Media Education 52