Callminer

AUGUST 27, 2023

An omnichannel contact center syncs conversations across channels, including email, calls, and social media. Learn how an omnichannel strategy can ensure you meet your customers wherever they are.

Contact Center 182

Contact Center Omnichannel Social Media 182

ECXO

AUGUST 27, 2023

Can a Customer Data Platform Enhance Your Customers’ Experience? Join us for an insightful event presented by the European Customer Experience Organization (ECXO) in collaboration with SAS , a leading global analytics software company – Empowering Better Outcomes. Secure your spot by subscribing on Zoom now: [link] When: September 13th Time: 1 PM CET – 12 PM GMT Registration is exclusively available on ZOOM: [link] Get ready for another enriching session featuring an exceptiona

Customer Experience 52

Customer Experience Omnichannel CX Technology 52

Doing CX Right

AUGUST 27, 2023

Stacy Sherman marks 100 episodes with insights on her podcast journey, celebrating the milestone, and advice from lessons along the way. The post Celebrating 100 Episodes! Shep Hyken Interviews Stacy Sherman appeared first on Doing CX Right.

CX 52

CX 52