Zonka Feedback
JUNE 5, 2022
It goes without saying that customer feedback should be the basis of all decisions when you’re running a customer-centric business. But when we say customer feedback, we do not necessarily mean sending out customer surveys in bulk and then trying to recover helpful data from thousands of responses.
Ameyo Callversations
JUNE 5, 2022
The call center sector is one of those sectors that have stuck to the traditional brick-and-mortar way of functioning for the longest time. The reasons are feasibility, management of employees, accessibility to resources, etc. But just like all the other sectors, call centers had to switch to a virtual platform with their human resources stuck at home.
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