CX Leaders: You’re on the Precipice of Innovation
Execs In The Know
APRIL 23, 2021
Over the past year, employees adjusted to challenges like quarantine, illness, lack of interpersonal interaction, changes in family finances and so on. Acceptance is a pivotal milestone for employees, their experience at work, and their ability to help you innovate. How do you tap into this opportunity? Understand employee emotions.
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