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How to prioritize your CX budget

Zendesk

Below, we break down high priority touchpoints by industry paired with a free deeper dive into the solutions, so that you can deliver great CX without breaking the bank. Manufacturing. 2021 looks brighter: 54 percent of manufacturing companies anticipate having more budget to invest in CX technology. Healthcare.

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Happy customers are closer than they appear

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We provide free healthcare to our teammates. Did we hit the manufacturer objectives? You know, the touchpoints are anywhere from 30 to 50 different touchpoints before a customer even shows up at our store or contacts the store. People are looking at manufacturer websites. We provide scholarship programs.